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Welcome to VITA! Free Tax Help You Can Trust!

WELCOME TO VITA! FREE TAX HELP YOU CAN TRUST!

Volunteer Income Tax Assistance (VITA) is a grant-funded program from the IRS that provides free tax preparation services to eligible taxpayers. Through United Way of West Florida, IRS-certified volunteers help individuals and families across Escambia and Santa Rosa Counties prepare and electronically file their tax returns at no cost.

Want to know if VITA is right for you, what to bring to your appointment, or where to find a site? Keep reading to learn more.

VITA may be a good fit if your household income is $69,000 or less and you have a relatively straightforward tax return.

Common returns we can help with include:

  • W-2 income from a job
  • Social Security income (SSA-1099)
  • Retirement income (1099-R)
  • Interest and dividend income (1099-INT and 1099-DIV)
  • Basic self-employment income (1099-NEC) that falls within VITA guidelines
  • Health insurance through the Marketplace (1095-A)
  • Dependents and common tax credits

VITA may not be the right fit for returns involving:

  • Rental property income
  • Complex self-employment or business activity
  • Complex capital gains

Important: Eligibility depends on both your household income and your individual tax situation. The examples above are general guidelines and do not guarantee that a return can be prepared through VITA.

United Way of West Florida offers VITA tax preparation services at locations throughout Escambia and Santa Rosa Counties.

Our VITA locations include:

  • Pensacola State College – Main Campus
  • Pensacola State College – Warrington Campus
  • Pensacola State College – Milton Campus
  • Florida Blue Center – Airport Blvd
  • Goodwill Gulf Coast – Olive Rd

Site schedules and appointment availability vary throughout the tax season. Additional information about dates, hours, and scheduling will be available below.

All United Way of West Florida VITA sites are by appointment only. Appointments are available during the tax filing season at locations throughout Escambia and Santa Rosa Counties.

Appointment scheduling for the upcoming tax season opens in January. Please check back for available appointments.

Before your appointment, please review the VITA Appointment Checklist to make sure you have the identification, tax documents, and other information needed to complete your return.

A little preparation can help make your VITA appointment go smoothly. Before arriving for your appointment, please:

1. Review the VITA Appointment Checklist

Make sure you have your identification, Social Security card, income documents, and other information needed to complete your return.

2. Print and complete your intake form

Download and print the VITA intake form, complete it before your appointment, and bring the completed paper form with you.

3. Bring all of your tax documents

If you’re unsure whether a tax document applies to your return, bring it with you. Missing documents may prevent us from completing your return.

4. Arrive 15 minutes early

Arriving early gives you time to check in and make sure everything is ready before meeting with a tax preparer.

Already filed your tax return?

You can check the status of your federal tax refund using the IRS “Where’s My Refund?” tool. You’ll need your Social Security number, filing status, and exact refund amount to check your status.

File Your Taxes Online with MyFreeTaxes

Prefer to file your own taxes?

MyFreeTaxes is a free online tax filing option provided through United Way. It allows you to prepare and file your own federal and state tax returns from home using an easy-to-use online platform.

MyFreeTaxes may be a good option if you’re comfortable preparing your own return and don’t need an in-person VITA appointment.

  • Free online filing
  • File from home
  • Federal and state returns
  • No VITA appointment needed

my free taxes graphic, family saves hundreds in tax filing fees

VOLUNTEER

Interested in helping provide free tax preparation in our community? Learn more about volunteering with VITA.

An older man helping a younger man with paperwork.

If you have any questions about the program or need help scheduling an appointment, please contact us at vita_appt@uwwf.org. Our team is happy to assist you! 

VITA is funded through grants awarded to United Way of West Florida by the Florida Department of Economic Opportunity, Internal Revenue Service, and United Way Worldwide. Florida Blue, Pensacola State College, University of West Florida, and GoodWill Gulf Coast provide additional support.

Thank you to our program sponsor:

 

loyalty credit union logo

Thank you to our program partners:

 FLorida Blue Logo goodwill      irs logo Pensacola State College UWF logo

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