VITA Volunteers | site:name]

VITA Volunteers



United Way of West Florida’s tax preparation program, Volunteer Income Tax Assistance (VITA), provides tax preparation to families in Escambia and Santa Rosa counties with an annual income of $66,000 or less. This service is 100% free to those that come to our sites for income tax preparation.

We need YOUR help as a volunteer! Be the one who expands this service to more working individuals in our area. There are three ways to serve: Client Greeter, Tax Preparer, and MFT Tax Assistant. All VITA volunteers must be certified through the IRS, however free training will be provided. 


-- Learn a new skill that will serve you for a lifetime
-- NO previous experience necessary
-- Receive IRS certification as a volunteer tax preparer
-- Resume builder
-- Flexible volunteer hours
-- Tax sites located in the community where needed
-- Challenging/rewarding/give back to the community
Volunteer Income Tax Assistance (VITA) volunteers provide free tax help for families with low to moderate incomes. In 2018, volunteers helped return valuable tax credits and refunds to over 4,000 families in our community, saving taxpayers over $873,700 in tax preparation fees. Through the efforts of the Volunteer Income Tax Assistance (VITA) Program and the (MFT) Call Center in Escambia County, $6,082,657 were leveraged for our community! 
Ready to volunteer? Get connected today by emailing or calling (850) 912-8163. Have questions about the program? Contact Financial Stability Program Outreach Manager, Katrina Madden at or (850) 912-8245. 
Learn more about our Free Tax Help programs. 

Here are some Common Tax Filing Resources you need to know about before you file online. Check out this Tax Preparation Checklist!

Find out the goals and outcomes being accomplished through United Way and Financial Stablity Community Funded Partners.



VITA is funded through grants awarded to United Way of Escambia County by the Florida Department of Economic Opportunity, Internal Revenue Service, Regions Bank, United Way Worldwide, and Wells Fargo. Additional support is provided by Community Action Program Committee, Escambia County School District, Pensacola State College, University of West Florida.